GIVING OUR CUSTOMERS THE PEACE OF MIND
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| Purchase Benefits: Peace of mind program |
With online shopping being the current trend among consumers. The number of customers looking for their next gadget through online platforms is significantly increasing. This option has multi-faceted benefits for consumers as well as companies. It allows our brand to share our message, vision and communicate our values to reach out to a wider audience. On the other hand, customers have the advantage of avoiding crowded malls and overpriced shops. They have more options available for them as well as an unlimited supply.
However, as with any ray of sunshine, there’s a dark cloud that threatens to spoil it. As potential customers hit the internet to make purchases, the opportunities for criminals to capitalize on identity and other types of theft increase. But our brand doesn’t believe in compromising with personal security. Smaller businesses especially suffer if they’re not able to prove their site security upfront.
We promise to provide a secure shopping experience that is essential to giving our customers peace of mind. For a better understanding of have a look at our brand values to have a better idea about our vision.
1. RISK-FREE:
We provide Free diagnosis, we will never charge you a penny for identifying the problem with your device.And if we are not able to fix your device, you don’t owe us anything. No fix, no charge. We will gladly refund or credit goods that are returned within a specified period as mentioned in our Refund policy.
We offer 14 days of Price drop protection against in-house promotions. If the price of the item bought drops within 14 days of purchase, we would credit back the difference amount.
We offer a 14-day exchange guarantee which allows you to return items purchased from us within 14 days and exchange it. No exchanges will be accepted after this period.
We want to keep resource wastage to a minimum. Therefore, we focus on Necessary repairs only and delivering your devices on time. Our products and services don't cost a high service, we continually assess our costs to provide the best arrangement at Competitive pricing. Our price guarantee program offers the Lowest price guarantee of 14 days. You won’t find it cheaper elsewhere. Under rare instances, if you find a lower price at our competitors, get your money back.
We offer Onsite collection/delivery service. This pick-up and drop service save our customers from the hassle of managing time and collecting the devices they send for repairs to us. We are open to two modes of Online payment i.e. through credit card and eNETS. And we also provide Free delivery for items bought through our online portals.
We want our customers to get the information directly from us without having to rely on others through Immediate quotation, allowing them to get prices and bookings with a few easy clicks. We believe in providing concise and relevant information. Therefore, the price you see is unquestionably the price you pay, no hidden charges are involved.
5. PROFESSIONAL:
We are ISO 9001 certified which testifies and assures our customers about our promises and commitment. Our strict Data security management policy ensures the protection of the privacy of our customers through reasonable precautions and best practices possible.
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